Payment Policy

A Smooth and Secure Checkout
At Decorezy, we strive to make every step of your shopping experience as easy and reliable as possible. Our checkout process is designed to be clear, secure, and stress-free, so you can shop for your perfect floor lamps without any hassle.

Accepted Payment Methods
We currently accept the following trusted payment options:

• Apple Pay

• Visa

• American Express

• Google Pay

• Mastercard

• Shop Pay

Currency and Charges
All payments are processed in GBP (British Pounds). The full amount will be charged when your order is placed. You might see a temporary pre-authorization on your bank statement, but this is a normal banking process before the final charge.

Payment Security
Your security is our top priority. All transactions are protected by SSL encryption, and we only work with reliable payment processors. Rest assured, your card details are never stored on our servers, keeping your sensitive information safe and secure.

If You Experience an Issue
If you encounter any issues during checkout, double-check your payment details to make sure they match your bank’s records. If the issue persists, please contact us at support@decorezy.com, and we’ll be happy to assist you.

Fraud Prevention
To protect our customers, we monitor for any unusual activity. If we need additional verification, we may reach out to confirm details before processing your order.

Shop With Confidence
When you shop with Decorezy, you can feel confident knowing that your payment is handled safely and securely from start to finish.

Customer Service

Email: Support@decorezy.com

Phone Number: +447311128815

Customer Service Hours: Monday – Friday, 9:00–17:00

Average response time: within 12 hours

Store Information

Store Name: Decorezy

Address: 30 Mulberry Trees, Shepperton, TW17 8JN, United Kingdom

Business Information: Decorezy is operated by Ecom Infinite Ltd, a company registered in the United Kingdom.

Company Number: 14972560